Booking
Getting in touch and what to have ready.
No. Your name and number is all we need to book. If you already wear a denture, bring it in so we can see it, even if it’s broken or doesn’t fit. We gather everything else at the appointment.
Our prosthetist is usually with a patient for 20 to 30 minutes at a time. If we miss your call, we call back within four business hours. A text works well too.
There’s no online booking. Call, text, email or send the enquiry form, and we’ll arrange a time with you.
Yes. Plenty of family members call on a parent’s behalf, including from out of the area. Tell us whether your parent can get to the clinic and who the main contact should be, and we’ll take it from there.
Getting dentures
The steps to a new denture, and the options available.
Between two and four, depending on the denture. A full set made from scratch takes about four. Partials take two to four, and a mouthguard takes two.
Yes. All records and design are done in-house, and you see the same prosthetist at every appointment, from your first consultation to your aftercare.
Full dentures replace all the teeth in a jaw, and can be conventional premium, immediate or implant-retained. Partial dentures replace some teeth and come in acrylic, chrome, flexible and chrome-flexi. We’ll recommend the one that suits you.
Yes. We can’t diagnose, but we can look at your situation and explain what result to expect from a denture if certain teeth come out. We’ll then refer you to a dentist to confirm the extraction plan.
Yes. You can have a dedicated denture prosthetist make your denture while your dentist looks after the rest of your dental care, including extractions and implants. We work closely with your dentist, or can refer you to one.
Not every gap. If your bottom teeth touch the gum when you close, there’s no room for a denture at that spot, and an implant and crown from your dentist may suit you better. We’ll tell you at your consultation.
Living with dentures
Honest answers to the questions we hear most.
Not straight away. Dentures don’t bite like natural teeth, and tough meat is one of the harder foods to manage, so we don’t recommend it while you’re still getting used to a new denture. Start with softer foods cut into small pieces, chew on both sides, and work up to tougher foods like steak over time as you settle in.
Your upper denture covers the roof of your mouth, which creates suction. A lower denture has your tongue in the middle, so it can’t form that seal and it moves more. It’s the most common complaint we hear. A well-made lower sits as steadily as it can, and two implants can hold it in place if you want more security.
Tipping often comes down to where the teeth sit on the denture. If they’re set too far forward, the denture rocks when you bite. We check tooth position closely at the try-in for this reason.
Yes. Your mouth needs time to get used to a new denture, and sore spots can show up in the first few weeks. We see you for adjustments as needed after your fitting.
Care, repairs and adjustments
Looking after your denture, and knowing when it needs attention.
It varies with how your mouth changes and how you look after your denture. Come back for a fit check at least every two years, and a clean and polish every six months is good practice.
Come back for a fit check at least every two years. A clean and polish every six months is good practice too, because a polished surface stops build-up.
Yes. We regularly see people whose denture still isn’t comfortable after a few visits elsewhere. We take the time to find what’s causing the problem.
A simple break, where the denture is in two clean pieces, can often be fixed the same day. Drop it off and come back later. Complex repairs and relines take two appointments. All emergency situations considered, and the sooner you call, the sooner we can help.
No. To get you a good result, we don’t reline dentures that are already incorrect or have excessively worn teeth, and we don’t work on dentures more than 10 years old. Those need a new denture.
Cost and payment
The ways you can pay, and what affects the cost of treatment.
It depends on the type of denture, whether you need one arch or two, and any extras such as a soft liner. We talk you through cost once we’ve seen you.
Yes, through MediPay. MediPay pays the clinic directly and you repay it in instalments over an agreed period, subject to eligibility and a credit assessment.
Yes, we accept DVA patients. Mention it when you book.
Yes. A call-out fee applies, calculated on your location. We’ll tell you what it is when you book.
Home and aged care visits
Who home visits are for, and where we go.
All mainland suburbs in Redland City: Alexandra Hills, Birkdale, Capalaba, Cleveland, Mount Cotton, Ormiston, Redland Bay, Sheldon, Thorneside, Thornlands, Victoria Point and Wellington Point. We don’t visit the islands.
All clinical procedures, from consultations and impressions to try-ins, fittings and adjustments. Home visits work best for full dentures. Repairs need the workshop, so bring them in or post them to the clinic.
It’s for people who struggle to get to the clinic, because of mobility, physical limits or no transport. We always ask first whether you can come in.
Yes. We visit residents in nursing homes and aged care facilities across the Redland City mainland. A facility visit runs the same way as a home visit.